Privacy Policy for Video Caption App

Last Updated:October 08, 2024

Developed by MK APPS PVT LTD

MK APPS PVT LTD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share personal data when you use the Video Caption App ("App"). By using the App, you agree to the data practices outlined in this policy.

1. Information We Collect

Personal Information

When you use the App, we may collect personal information that you voluntarily provide, including:

  • Contact Information: Your name, email address, and any other information you submit to us.
  • User-Generated Content: Videos, captions, and designs created using the App.
  • Device Information: Your device type, operating system, and app usage patterns.

Non-Personal Information

We also collect anonymized, non-personal data, including:

  • Usage Statistics: Data about how the App is used, without identifying individual users.
  • Analytics: Data collected through services like Google Analytics for Firebase to help us understand how users interact with the App.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve the App’s functionality.
  • Respond to your inquiries and provide customer support.
  • Communicate with you about updates, promotions, or newsletters, if you’ve opted in.
  • Analyze trends and usage to improve user experience.
  • Comply with legal obligations and protect our legal rights.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for direct marketing purposes. We may share your data with:

  • Service Providers: Companies that help us operate, maintain, and provide the App (e.g., hosting providers, analytics services, and crash reporting tools).
  • Legal Authorities: If required to comply with legal obligations or respond to lawful requests by public authorities.

4. Third-Party Services

The App integrates third-party services that may collect personal data. This includes:

  • AdMob: Collects unique device identifiers (e.g., Google Advertiser ID, IDFA) and usage data for advertising purposes.
  • Google Analytics for Firebase: Gathers usage data to help us understand user interaction with the App.
  • Crashlytics: Collects crash data and device information to diagnose and fix issues within the App.
  • Firebase Cloud Messaging: Used to send push notifications.

Please review the privacy policies of these services to understand their data practices.

5. Data Security

We take data security seriously and employ industry-standard practices to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You can request the deletion of your data at any time.

7. User Rights

You have the right to:

  • Access and Update Information: Review and update your personal data.
  • Delete Data: Request the deletion of your data from our systems. Contact us to exercise this right.
  • Opt-Out of Marketing: You can opt out of receiving promotional messages by following the unsubscribe instructions in the emails or by contacting us.

8. Data Deletion

Any video drafts or content created and stored within the App will remain locally on your device. Deleting the App from your device will automatically delete all locally stored data. To request the deletion of your personal information from our servers, please contact us at the email provided below.

9. Opting Out of Interest-Based Advertising

You can opt out of personalized advertising by adjusting your device settings or using the following tools:

  • For Mobile Apps: AppChoices provided by the Digital Advertising Alliance allows you to manage interest-based ads.
  • For Web: Use platforms such as YourOnlineChoices (EU) or the Network Advertising Initiative (US) to opt out.

10. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

  • Consent: When you provide consent for specific data processing activities.
  • Contractual Necessity: To fulfill obligations outlined in the Terms of Use.
  • Legal Compliance: To meet legal and regulatory requirements.

11. International Data Transfers

Your personal information may be processed in countries other than your own, including outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

12. Privacy Rights for Specific Regions

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Request details about the personal data we collect.
  • Opt out of the sale of personal data (though we do not sell personal data).
  • Request the deletion of your personal data.

Brazilian Users

Brazilian users have rights under the General Data Protection Law (LGPD), including:

  • The right to access and correct your data.
  • The right to request the deletion or anonymization of unnecessary data.
  • The right to data portability.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted within the App, and your continued use of the App after such changes indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

MK APPS PVT LTD
Email: products@mkapps.app